Choosing A Contractor

Buying a new roof system is an important investment. Before you spend your money, spend some time learning how to evaluate the roofing contractor who may be doing the work. You should insist on working with a professional roofing contractor. Below is a list, provided by the National Roofing Contractors Association, which helps homeowners to better decide which roofing contractor to use when getting their roof replaced

Carolina Roofing Contractors, Inc.'s responses are listed below the questions in red.

• Check for a permanent place of business, telephone number, tax I.D. number, and where required, business license.

We have been in our current location in Charlotte, NC for over ten years. Our tax I.D. and/or Business License are available upon request.

• Insist on seeing copies of the contractor's liability insurance coverage and workers' compensation certificates. It is also a good idea to call the contractor's insurance agent to verify coverage. Make sure the coverage's are in effect through the duration of the job. (Note: U.S. workers' compensation laws vary by state. Consult your state's laws to determine workers' compensation insurance requirements.)

We are fully insured including General Liability and Workers' Compensation. Our proof of insurances are always available.

• Look for a company with a proven track record that readily offers client references and a list of completed projects. Call these clients to find out whether they were satisfied.

In an effort to give our customers the best service possible, we encourage them to provide us with feedback. Our mission is to make sure that EVERY customer is a referral. References are always available.

• Check to see whether the contractor is properly licensed or bonded. Call your state's licensing board for your state's specific requirements (where applicable).

We are properly licensed and bonded in each city and state for which we operate.

• Insist on a written proposal and examine it for complete descriptions of the work and specifications, including approximate starting and completion dates and payment procedures.

We will provide you with a detailed written proposal that outlines the work to be done and the cost associated with that work. Payment details are included in the written proposal. Approximate starting / completion dates will be discussed prior to and after the acceptance of the proposal.

* Important * Never give a contractor money before the work has started. We do not require any "down payments". Payment is not expected until the project(s) are completed and the customer is completely satisfied with our work.

• Call your local Better Business Bureau to check for any complaints that have been filed.

Have been a BBB Accredited Business since 2005

• Have the contractor explain his project supervision and quality control procedures. Request the name of the person who will be in charge, how many workers will be required and the estimated time of completion.

Each of our jobs has a dedicated roofing supervisor on site to answer any questions you may have and to make sure your roofing project goes as smoothly as possible.

• Carefully read and understand any roofing warranty offered and watch for provisions that would void it. Keep a healthy skepticism about the lowest bid. If it sounds too good to be true, it probably is. Remember, price is only one criterion for selecting a roofing contractor. Professionalism and quality workmanship also should weigh heavily on your decision.

We provide potential clients advice and literature about warranties and other various programs that are offered. We take pride in offering our customers the highest possible quality, and our warranty reflects that.